Technical Support

Free lifetime support, for as long as you own the machine

Free lifetime support for machines purchased from CupTime — reach us by phone, email or online message, whenever something needs attention.

How Support Works

Three ways to reach us

01

Phone

Call our maintenance/repair line directly for urgent issues.

02

Email

Send details and photos — we'll route it to the right technician.

03

WhatsApp

Quick questions or troubleshooting, without a phone call.

Why It's Free

Support that doesn't end at delivery

Every machine sold by CupTIME includes free lifetime technical support — not a limited warranty window. If something's not working right, we're the same call away in year five as we are in month one.

See our Maintenance & Repairs service →
Need Help Now?

Our team is one message away